Banking & Financial Services

Home / Services Business Process Outsourcing / Banking

For Banking & Financial Services globally, the business landscape has never been more challenging. The growth level has thrown up new pressures and prerogatives. There is need for banks to become more customer-centric, reduce complexity and manage risk in order to respond to the challenges and opportunities facing banks today. Special emphasis is desired on customer acquisition and centricity approach, product and card servicing, mortgage and other lending processing, collections, fraud and risk management, regulatory compliances and transparency and business and cost transformation.


SUMUKHA SERVICE OFFERINGS
SERVICE DETAILS
Scanning & Digitization Services
  • Image scanning and indexing.
  • Data capture.
  • Double data capture.
  • Quality checking.
  • Image upload/download.
  • Customized MIS reporting.
  • Document management system.
Managed Print Services
  • Printing of statements, dividends, interest warrants etc.
  • Personalised printing of product offer letters.
  • Personalised reminders for defaulters.
  • Printing of Catalogues, product brochures etc.
Retail Banking solutions
  • Data entry of KYC information.
  • Data entry and verification of all types of applications & supporting documents.
Customer Care Solutions
  • IVR Systems
  • Phone Support
  • E-Mail Support
  • CRM Enabled
  • Chat Support
  • Integrated Channel Management